9/11 Museum Tickets

The 9/11 Museum in New York is dedicated to the events that took place on September 11th 2001. The museum is situated on the 9/11 Memorial site. The museum itself is underground and has a very special yet sombre atmosphere. Visitors will see parts of the original pillars of the Twin Towers and other objects that bear significance to the events, such as a scorched ambulance, destroyed telephone booths and helmets left behind by firefighters and rescuers. Purchasing your 9/11 Museum tickets in advance is highly recommended to ensure entry.

Buy your 9/11 Museum tickets here

How to buy 9/11 Museum Tickets

Buy the 9/11 tickets above and select your preferred admission time and date. After ordering the tickets, you’ll receive a digital voucher via e-mail immediately. With this voucher, you can enter the museum at the date and time you choose. You can print it or show it on your phone as a mobile ticket. The key benefit of getting 9/11 Museum tickets in advance is skipping the line and saving a lot of time! The admission time is set, but you can stay in the museum as long as you like. As you don’t need to print out the voucher, you can also order the tickets when you’re already in New York. Even the night before, you decide to visit the museum!

Survivors’ Stairs

Almost 3000 people who lost their lives in the attacks are honoured in the museum. The first thing the visitors will notice is the two 24-metre-long pieces of steel, better known as “tridents”, that used to form the base of the original World Trade Center. The fires that lasted more than 99 days after the attacks turned the steel red and brown. When you continue from the “Memorial Hall” and make the descent to the basement (21 meters underground), you will pass “The Survivor Stairs”. This is a cement staircase that was used by hundreds of people who tried to escape the burning towers.

The 9/11 Museum wants to showcase the attacks’ influences on individuals and the world. The emphasis is clearly on the triumph of human dignity over human corruption. Recognition is given to the thousands of survivors and to all the people who showed support after September 11th, 2001.

Exhibitions in the 9/11 Museum

The 9/11 Museum has two exhibitions. The exhibitions demonstrate the story of 9/11 through displays, archives, photos, and actual objects. The “Historical Exhibition” explains the history of September 11th, 2001. The exhibition is built chronologically: it starts with the beginning of the day and finishes with how it ended.

The “Memorial Exhibition” commemorates the victims. It includes a “Wall of Faces” with photos of all the victims. Behind each individual photo, you can find more information about that person. The archives were completed by their relatives. Your 9/11 Museum tickets include admission to all exhibitions.

Practical Information

• Opening hours:
  • Wednesday – Monday: 9:00 – 19:00, last entry at 17:30
  • Tuesday: closed
  • Closed for the general public on September 11th
• Location: The Museum is situated on the 9/11 Memorial site. The closest metro lines are E (World Trade Center), R (Cortland Street) and J/A/C/2/3/4/5 (Fulton Street).
• Extra: You can visit the 9/11 Memorial site without visiting the museum. Visiting the 9/11 Memorial site is free. However, 9/11 Museum tickets are necessary to enter the museum itself.

Buy your 9/11 Museum tickets here

Extra: The Go New York Explorer Pass and New York Pass include entrance to the 9/11 Museum

Next to the 9/11 Museum, there are many more top New York museums to visit.